Last updated [date]

Privacy policy

This policy explains how I look after the information you share with me. I'm Katie [surname], trading as Holistic Therapy by Katie, and I'm responsible for your personal information. ICO registration number: [number].

What I collect

When you get in touch or book, I keep your name and contact details. Before a treatment I also ask about your health, any medical care you're having and anything else that helps me treat you safely. I keep brief notes after each session.

Why I use it

To arrange your appointments, give you a safe treatment, keep proper records as my professional insurance requires, and reply to your questions. Health information is used only for your care, with your consent.

Keeping it safe

Your records are kept securely [on paper in a locked cabinet, or in a password-protected system]. I never sell your information or share it for marketing. I would only share it if the law required me to, or with my insurer in the event of a claim.

How long I keep it

I keep treatment records for [number] years after your last appointment, as my insurer advises, then securely destroy them.

Your rights

You can ask to see the information I hold about you, ask me to correct it, or ask me to delete it where I don't need to keep it. Just email katieduff216@gmail.com. If you're unhappy with how I've handled your information, you can contact the Information Commissioner's Office at ico.org.uk.

This website

This website doesn't use cookies, contact forms or tracking. If you email or call me, I'll only use your details to reply.